🚚 Delivery Rules – FriendyBD.com

🏬 1. Overview

Thank you for shopping at FriendyBD.com! 💙
We’re committed to delivering your products safely, quickly, and reliably across Bangladesh.
Please read our delivery terms carefully before placing your order.

🗺️ 2. Delivery Coverage

We deliver all over Bangladesh, including:

🏙️ Inside Dhaka City

🏘️ All Districts & Towns

🚛 Remote & village areas (via trusted courier partners)

⏱️ 3. Delivery Time

📍 Inside Dhaka: 1–2 working days
📍 Outside Dhaka: 3–7 working days
⚠️ Delivery time may vary due to product availability, courier delays, or weather conditions.

🕌 During holidays (like Eid or sales), delivery might take a bit longer.

💰 4. Delivery Charges

🚕 Inside Dhaka: ৳60

🚚 Outside Dhaka: ৳120
🎁 Free delivery may apply during offers or on bulk orders.

🛍️ 5. Order Processing

✅ Orders are processed after payment confirmation (or COD verification).
📩 You’ll receive an SMS or Email update once your order is confirmed and shipped.

🔍 6. Track Your Order

Once your order is dispatched, we’ll share a tracking number 🧾
You can check your delivery status via our courier partner’s website/app.

🚫 7. Failed Delivery

If delivery fails due to incorrect address or phone number:
📞 Our team will contact you for a second attempt.
❌ If unreachable after two attempts, the order may be cancelled.

📦 8. Damaged or Wrong Product

Received something wrong or damaged? 😔
No worries — just contact us within 48 hours of receiving your parcel.

Keep the original packaging & invoice

We’ll arrange a replacement or refund as per our Return Policy

🛡️ 9. Responsibility

FriendyBD.com is not liable for delays caused by:
🌧️ Natural disasters,
🚧 Transport strikes, or
📦 Courier service issues.
However, we’ll always assist you until your issue is resolved. 💪

📞 10. Contact Us

For any delivery-related help:
📧 support@friendybd.com
🌐 https://www.friendybd.com
📅 Available 7 days a week during working hours

💙 Thank you for trusting FriendyBD.com!
We’re always working to deliver happiness — right to your doorstep! 🏡✨