Terms & Conditions

⚖️ Terms & Conditions – FriendyBD.com

🏬 1. Introduction

Welcome to FriendyBD.com
By accessing or using our website, you agree to these Terms & Conditions.
Please read them carefully before making any purchase or using our services.


🛍️ 2. Use of the Website

You must be at least 18 years old or use the site under parental supervision.

You agree to use this website only for lawful purposes.

We may suspend or terminate your access if any misuse or fraud is detected.


📦 3. Product Information

We make every effort to display accurate product descriptions, prices, and images.

However, minor variations (color, packaging, etc.) may occur.

All products are subject to availability — we may cancel an order if a product runs out of stock.


💳 4. Orders & Payments

Orders are confirmed once full or partial payment is received.

We accept payments through Cash on Delivery (COD), Mobile Financial Services (MFS) like bKash, Nagad, Rocket, and other secure methods.

FriendyBD.com reserves the right to cancel or refuse any suspicious or invalid orders.


🚚 5. Shipping & Delivery

Delivery times vary depending on your location.

We are not liable for delays caused by courier services or unforeseen events.

Please provide accurate delivery information to avoid issues.


🔁 6. Return & Refund Policy

Products can be returned within 3 days of delivery if found damaged, defective, or mismatched.

Items must be unused and in original packaging.

Refunds or replacements will be processed after verification.

Some items (like personal care products or customized items) are non-returnable.


🛡️ 7. Privacy & Data Protection

Your personal information is protected under our Privacy Policy.
We never sell or misuse your data.


📞 8. Customer Support

For any order, return, or service-related queries, contact us:
📧 support@friendybd.com
🌐 https://www.friendybd.com

📞  01606165167

⚠️ 9. Limitation of Liability

FriendyBD.com is not responsible for losses caused by user error, misuse of products, or third-party delivery failures.

We provide products “as available”, without any warranty beyond the manufacturer’s.


🔄 10. Changes to Terms

We may update these Terms & Conditions anytime.
All updates will be posted on this page with an updated effective date.


✅ 11. Acceptance

By using FriendyBD.com, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.